2020 Updates
December 2020
FrontLine 6.7.023- December 16, 2020
This release contains maintenance updates for the AvaTax integration.

To allow a user to reuse a Vendor Reference in the Purchase Order window or to reuse a Customer PO in the Customer Order window, assign the Special access level.
- Log in as System Administrator.
- In Setup/Security, click Access Profiles.
- Select an access profile and in the Customer Order class, type special in the PO Access Level. In the Purchase Order class, type special in the Vendor Ref Access Level.
FrontLine 6.7.022- December 4, 2020
This release contains maintenance updates for the Shopify integration.
November 2020
FrontLine 6.7.021- November 19, 2020
You can no longer void a scheduled line item that has parts, labor, and repair units imported from Mobile Connect. You must void the line items that were added by Mobile Connect before you can void the scheduled line.
There is a new security context in the Third Party class called Send POs to MOL. This context controls access to this function from the Third Party section. The security defaults to none to block access to Send POs to MOL.
Web Orders have been enhanced to enable the Shopify integration.
There is a new security context in the Third Party class called Send POs to MOL. This context controls access to this function from the Third Party section. The security defaults to none to block access to Send POs to MOL.
Web Orders have been enhanced to enable the Shopify integration.
September 2020
FrontLine 6.7.020- September 24, 2020
Mobile Connect labor entries that have no hours logged are no longer imported until the following day. This allows technicians a full day to complete their labor entry. If there are still no hours on the labor line the next day, it is imported with a default of one hour, as before.

If you invoice an order that has Mobile Connect labor lines that are not yet imported, FrontLine now warns you and confirms that you want to invoice the order without these lines.
FrontLine 6.7.019- September 16, 2020

Region has been added to the lookup results grid and as a Filter By selection in Location Lookup.
This release contains maintenance updates.
FrontLine 6.7.018- September 11, 2020
When you void an order, payment lines with declined tenders will remain on the voided transaction, for reference.
FrontLine now shows the user the response message from Authorize.net when a credit card transaction seems approved, but has not been assigned a Transaction ID. FrontLine also declines an approval with no Transaction ID.
Recurring Billing now sets the end date of a bill to one day before the next billing period instead of the first day of the next billing period.
FrontLine now shows the user the response message from Authorize.net when a credit card transaction seems approved, but has not been assigned a Transaction ID. FrontLine also declines an approval with no Transaction ID.
Recurring Billing now sets the end date of a bill to one day before the next billing period instead of the first day of the next billing period.

When a line that is attached to a Scheduler Event is invoiced, the Event status flag is changed to Completed, since changes to that event can no longer be made.
July 2020
FrontLine 6.7.017- July 27, 2020
In Recurring Billing Output, the default PDF file name is now Bill_nnnnnnnn.pdf (nnnnnnnn is the OrderID) when Print One or eMail One is used, or when Print All is used and there is only one bill in the batch.
FrontLine 6.7.016- July 22, 2020
The Location Group selection in Scheduler now filters by the agent’s location rather than the event’s location. This occurs on the Scheduler board, To Be Scheduled list, and the Resource Summary view.

There is a new report group, Related to an Inventory Valuation (RRIV). Once these reports are added, right-click on a selected valuation in the Inventory Valuation window to access the menu selection Reports Related to an Inventory Valuation. Reports in this group use the selected valuation for reporting.
FrontLine 6.7.015- July 7, 2020
This release contains maintenance updates.
June 2020
FrontLine 6.7.014- June 17, 2020
The shortcut key used to browse for a file has changed from F3 to F5. This applies to browsing for a file to create an identifier link in Line Item Details and the Identifier Documents window, and for browsing for folders in Locations maintenance.
FrontLine 6.7.013- June 10, 2020
Step 2 of Recurring Billing now checks to see if an Item Tax Category is missing from the applicable Tax GeoCode.
Images uploaded from Mobile Connect can now print on forms. The best layout is one image per output page with the caption at the top. Contact [email protected] to request images be added to your forms.
Images uploaded from Mobile Connect can now print on forms. The best layout is one image per output page with the caption at the top. Contact [email protected] to request images be added to your forms.

FrontLine E-Mail helper now has an Add Images function. Click the Add Images button to view and attach images from the order or customer.
You can now use the Copy to Local Storage feature on Apple devices. When printing a form or saving a report while on a remote desktop connection, FrontLine now checks for a local "Documents/FrontLine" folder that the official Microsoft "RD Client" on the iPad and iPhone can provide. To enable this, the RD Client connection must enable "Storage" under "Device & Audio Redirection," and you must create a "FrontLine" folder on your local device in your local "RD Client" folder. When this folder is present, FrontLine offers to save a copy of forms and reports in this local folder.
April 2020
FrontLine 6.7.012- April 30, 2020

When you are in the value field of a free-form text identifier, key F3 to browse for a local file to create an identifier link. Since identifiers are limited to 60 characters, your file pathway is also limited to 60 characters. This feature assists you when linking documents and images to orders and equipment.
There are three new report groups: Related to a Customer Order, Related to a Purchase Order, and Related to a Periodic Invoice Batch.
When you put a report in one of these groups, it will be available via the drop-down arrow next to the Print button in the Customer Order, Purchase Order, or Periodic Invoice window. This feature gives you access to specific reports from within Customer Orders, Purchase Orders, or Periodic Invoicing. After you add new reports to these report groups, they are available the next time you log in. This feature also pre-fills report parameters from the open transaction. For example, if Order Number, Item Number, Entity, Address, or Periodic Invoice Batch is a query parameter for the report, it is filled from the open transaction. If all parameters are filled this way, the report runs without prompting for any query parameters. Report results are displayed in the Reports window and can be exported. |
FrontLine 6.7.011- April 15, 2020

You can now attach a purchase freight line to a specific tangible line item to indicate that those freight charges are entirely for the landed cost of that one line. On a PO, select the purchase freight line, right-click, and select Assign Freight in the context menu. Choose the line item to assign the freight.
Purchase freight that is NOT line-specific is distributed (weighted by unit cost) between all line items on a Check-In. If both assigned and non-specific freight are in one check-in, the unit with specific freight gets both that freight cost and a fraction of the non-specific freight added to its landed cost.
Purchase freight that is NOT line-specific is distributed (weighted by unit cost) between all line items on a Check-In. If both assigned and non-specific freight are in one check-in, the unit with specific freight gets both that freight cost and a fraction of the non-specific freight added to its landed cost.
There is a new Item Type flag for Assigned Price. When this flag is selected, an Assigned Price identifier value is required when checking in received inventory.
When this unit is selected for sale on a customer order, FrontLine sets the line item price to the Assigned Price value. You can override the Assigned Price by changing it on the customer order. Special Ordered units are not assigned a price at receiving, since the price is already set on the customer order before purchasing. You can change the price of a special ordered unit on the customer order. |
March 2020
FrontLine 6.7.010- March 27, 2020
A new Bill Frequency of 10 months has been added.

Location Groups have been added for scheduling and dispatch. Create a list of location groups in Setup/Lists, and assign these location groups to your locations.

Once Location Groups are set up, they appear as a filter in the Scheduler board. Select one or more Location Groups to see only agents assigned to the locations in the selected location groups.

The Location Groups selected to filter the scheduler board are preselected on new Scheduler Events to filter the participants list.
Scheduler Event Lookup can also be filtered by Location Group.
Location Groups and Regions are now sorted alphabetically in Scheduler. When new location groups are added, they are inserted alphabetically into the list, so users should reselect their location groups. 128 location groups are saved after logoff.
FrontLine 6.7.009- March 11, 2020
Late Fee Billing no longer submits to AvaTax.
A Region selection has been added to Scheduler Event Lookups. Select a region to limit your search to the locations in that region.

In the Scheduler Event window, if an event is part of a recurring sequence and not yet associated with an order, then the order associated with the lead event (if any) appears in bold text in the list of orders.
An 18 Month bill frequency has been added.
February 2020
FrontLine 6.7.008- February 10, 2020
Late Fee Billing has been revised to no longer subtract open credits and payments. Be sure to apply open credits and payments before running late fee billing.
Receivables that are less than one dollar are now excluded from Late Fees.
When a recurring bill has a Bill-To address that is assigned a Bill-To Other customer, tax exemption on the recurring bill now matches the Bill-To Other customer rather than the Bill-To address on the ESet.
Receivables that are less than one dollar are now excluded from Late Fees.
When a recurring bill has a Bill-To address that is assigned a Bill-To Other customer, tax exemption on the recurring bill now matches the Bill-To Other customer rather than the Bill-To address on the ESet.
January 2020
FrontLine 6.7.007- January 13, 2020
Physical Count exports now include descriptions 2 and 3 from the Item file.

When the Company Setting Use Special Cost for Commissions, when available in Cost Options is not selected, The Order Totals window will not use special order costs (c.cost and resource cost) to calculate margins.
When the Company Setting Use Special Cost for Commissions, when available in Cost Options is selected, Miscellaneous item margins are calculated using the special order costs (c.cost and resource cost), if available. When not selected, Miscellaneous items margins are calculated using the Standard Cost, if available. If no standard costs exist, special order costs are used.
When the Company Setting Use Special Cost for Commissions, when available in Cost Options is selected, Miscellaneous item margins are calculated using the special order costs (c.cost and resource cost), if available. When not selected, Miscellaneous items margins are calculated using the Standard Cost, if available. If no standard costs exist, special order costs are used.